Privacy Policy

Information you give us: your name, contact details, delivery address, size preferences and order history when you create an account, place an order, book an appointment or contact us.

Information collected automatically: device and browser information, pages viewed and how you interact with our site, collected through cookies and similar technologies in line with your cookie choices.

To process and deliver your orders, manage returns and provide customer service.

To personalise your experience, remember your region and currency, and keep your bag between visits.

With your consent, to send you news about collections, events and services. You can unsubscribe at any time.

We share information only with partners who help us operate — such as carriers, payment providers and IT services — and only to the extent they need it to perform those services.

We never sell your personal information.

Depending on where you live, you may have the right to access, correct, delete or port your personal information, and to object to or restrict certain processing.

To exercise these rights, contact [email protected]. We will respond within 30 days.

We keep personal information only as long as necessary for the purposes described above or as required by law.

We use technical and organisational measures, including encryption in transit, to protect your information.

SOLENNE LLC, 118 Greene Street, New York, NY 10012, United States. [email protected]